FAQ

COMMON F.A.Q.

WHEN WILL YOU SHIP MY ITEMS?

- All items are subject to a handling period before they are dispatched.
- 99% of orders leave the warehouse within 3-10 business days of payment.
- FREE items may take 5-30 business days depending on the shipping option you selected.
- We will notify you by email when your items have been shipped.

WHEN WILL I RECEIVE MY ITEM(S)?

In stock items should be received within 2 weeks.
Custom made mugs, art, and printed items can take 2-4 weeks.

These times may be a little longer for international delivery.
For other specialty and giveaway items, please allow up to 4 weeks
Delivery time as they may be shipping from other countries.

WHERE ARE MY ITEMS COMING FROM?

Although our fulfillment house is located in America, some of our
specialty items are located in other countries such as Australia,
Germany, United Kingdom and China.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be
sent in separate packages, even if you've specified combined shipping.
Please keep this in mind when receiving deliveries.

WHAT IS THE REFUND / RETURN POLICY?

For our 30 DAY refund/return policy please review the store policy HERE 

WHAT IS THE SITE PRIVACY POLICY?

We value your information. You can review the store privacy policy HERE 

HOW CAN I CHECK MY ORDER STATUS?

Your order confirmation will have a link to view the order status. You can also login to your account HERE

If you have any other questions, please use the CONTACT tab to reach out to us.